Loyalty scheme terms and conditions

1 loyalty point is earned for every £1 spent on eligible full-price paid treatments.
20 points = £1 off a future eligible treatment.
Loyalty points must be accrued before they can be redeemed and cannot be used against a client’s first paid appointment.
Loyalty points cannot be redeemed on treatments that have already received an additional discretionary discount, such as NHS, military, or other individually discounted appointments.
Points are not earned on no-payment appointments, including complimentary consultations, reviews and follow-ups where no payment is taken.
Loyalty points can be redeemed against future eligible treatments but cannot be exchanged for cash or transferred to another person.
Points cannot be used in conjunction with special offers, or promotional prices, unless specifically stated.
Clients who have visited within the 2 months prior to the launch of the loyalty scheme will have eligible points retrospectively added to their account.
Loyalty points are managed through Ovatu, and your balance can be viewed through your client account where available.
Loyalty points have no cash value and are subject to these terms and conditions.
I reserve the right to amend, suspend or withdraw the loyalty scheme with reasonable notice.